An unusual program scanning and saying you have infections?
A blank screen and all your data appears to be missing?
A favourite scam by criminals is to infect your computer with a fake antivirus program
that starts as soon as you turn on your computer, pretends to run a scan, and then
tells you that you have lots of infections which they can fix for a fee. Another
will fill your screen with a warning purporting to come from the Police saying that
you have to pay a fine because your computer has been used for illegal activities.
It is most likely that you won’t be able to use your computer because the infection
will normally disable everything else. These screens are designed to worry you, but
please don’t be worried. Everything they say is complete fabrication.
If you have this sort of problem, or indeed think you have a virus for some other
reason – maybe your real antivirus program is reporting infections but doesn’t seem
able to clean them – then I can help. I can normally get your computer back to its
usual working state without any loss of data.
I work locally and will come to you so you don’t have to dismantle your computer,
and will have you up and running again as quickly as possible. Depending on how long
it takes, the cost will be between £35 and £80.